Con Edison warns New Yorkers against Fraud
Following numerous complaints, CONED has requested New York customers to remain aware, and to protect their interests by following some measures -
Beware of anyone visiting, emailing, or calling about outstanding bills or disconnecting service. You are not going to lose your power even if you can’t pay your bill now.
If anyone asks you for money for "new meters because of coronavirus," that’s bogus. ConEd doesn’t charge for meters. And, in the meantime, they have put smart meter installation on hold.
If someone comes to your door, verify they are who they say they are. ConEd will only enter your home or business for emergencies, safety reasons and upon your request for critical issues, including turning on service. If someone claims to be from Con Edison, call 1‑800‑75‑CONED (1‑800‑752‑6633) and check the employee’s name and ID#.
If you are making a payment, do it safely. ConEd never accepts payment by cash apps such as Venmo, or bitcoin. They only accept online payments through conEd.com and conEd.com/GuestPayment.
Suspicious about an email from Con Edison? Don’t click on any links you’re unsure about.
